Contact Us
Got a question, need a hand with something, or just want to say hello? We're always happy to hear from you at Fashion Terminal.
Ways to Reach Us
Email: info@fashionterminal.shop, We usually get back to you within 24 hours.
Phone: +1 212-686-7829
Live Chat: Want a quick answer without the wait? Click the chat icon on our website, and you'll be connected with one of our support advisors who can help with anything from order tracking to sizing questions.
Mail Us: Fashion Terminal, 147 W 36th St., New York, NY 10018, USA
Before You Message Us
It helps a lot if you have your order number handy — you'll find it right there in your confirmation email.
- Wondering about your order? Check our Shipping Policy
- Need to send something back? Take a look at our Return & Refund Policy or head to our Return Center
- Question about a charge? Our Payment Policy covers that
When We're Around
Mon–Fri, 10 AM–5 PM (EST). Any messages sent over the weekend will get a response first thing the next business day.